|
|
| |
|
|
| |
Genworth
Seguros is now HDI Seguros - Same great Mexican insurance
company, but they have a different name! |
|
HDI,
a German insurance company of world prestige, acquired Genworth Seguros
Mexico in 2009 to offer innovating products and services backed by
a 100% satisfaction guarantee, thus becoming HDI Seguros. Genworth
Seguros Mexico was established as Seguros del Centro, in the city
of Leon, Guanajuato, in 1943. In December 1996, it became an affiliated
company of General Electric and adopted the name GE Seguros. In
2004, it became part of Genworth Financial, a leading company in
the U.S. and 24 other countries.
HDI’s
strategy is to grow in countries with strong development capacity,
and has decided, as part of its global expansion plan, to enter
into the Mexican market, and take advantage of Genworth Seguros’
structure to initiate development plans in this country.
The mission
of HDI Seguros, a company with sound ethical principles, is to protect
people’s life or property against damage or loss. Since its
beginnings as Seguros del Centro, it has distinguished itself by
establishing long-term relationships with its clients, and offering
the best service at a fair price. This philosophy has enabled it
to achieve a sustained growth and penetrate Mexico’s major
cities with offices of its own.
HDI Seguros Claims Information (this information will be listed
on your insurance policy):
Mexico toll-free claims phone number:
01-800-019-6000
US / Canadian toll-free phone number for resolving / finalizing
your claim after you return from Mexico: 1-800-284-9783
HDI Seguros has a 24 hour toll-free claims hotline for
reporting claims while in Mexico. The claims operators speak
both English and Spanish. In the event of a claim, you must
report the claim while you are still in Mexico (If you leave
the country without reporting the claim, you risk having the
claim denied). When you call the toll-free claims number, the
claims operator will then dispatch a local claims adjuster to
meet with you in your location.
In case of an accident, it is advised that you do the
following:
1. Obtain name, address, and telephone number of each driver
2. Obtain name, address, and telephone number of each passenger
3. Obtain name, address, and telephone number of each witness
4. Obtain name and policy number of the insurance company for
each vehicle in the accident
5. Do not admit fault or assume responsibility for the accident
6. Do not discuss the details of the accident with anyone other
than a police officer
7. Obtain the number of the police report, name and badge number
of the police who investigate the accident
|
|
|
